NRS-451 HealthCare Organizations Essay
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.
Prepare a 1,000-1,250 word NRS-451 HealthCare Organizations Essay paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following:
Describe the health care organization or network.
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Describe the organization\’s overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.
Prepare this NRS-451 HealthCare Organizations Essay assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required
NRS-451, Health Care Organizations
Organizational leadership and management play a major role in meeting the healthcare needs of American citizens. The demographics within the US are constantly changing, as well as the changing diversity of patients’ needs (Salmond & Echevarria, 2017). Therefore, strategic planning is necessary for the healthcare organizations within the US, to ensure that the future health needs of populations are met. This NRS-451 HealthCare Organizations Essay paper provides an analysis regarding the ability of Hospital Corporation of America (HCA) to meet consumer needs. Additionally, the strategic plan for HCA will be provided.
Description of the Organization
HCA is a for-profit healthcare-management organization within the US, that was established in 1968. The organization was privatized in 1989 and in 1990 it acquired over 130 acute-care and mental hospitals, located within the US (Stinnett & Wrather, 2018). HCA headquarters is at Nashville, Tennessee and currently, it owns and operates approximately 186 hospitals and about 2,000 care sites, which include urgent care centers, clinics, and surgical centers within the 21 American states, and the UK. HCA is among the largest hospital-management organizations within the US in providing healthcare services. It provides healthcare clinics, surgical centers, outpatient care, among other different healthcare facilities. Even though HCA provides traditional care services, it has been a pioneer in the fast-growing hospital-management and for-profit medical-services industry; therefore, HCA has attained a strong international presence. The organization was privatized in 1989 and in 1990 it acquired over 130 acute-care and mental hospitals, located within the US (Stinnett & Wrather, 2018).
The Readiness of HCA to meet Health Care Needs
The American healthcare industry is typified by increasingly high healthcare costs, and also the country’s populations are becoming sicker with chronic diseases, due to the longer life expectancy (Raghupathi & Raghupathi, 2018). To be able to meet healthcare needs, the organization has invested in various healthcare services to support its consumers. For example, the organization has heavily invested in acute care services, nursing homes, as well as in the mental healthcare industry. Additionally, the organization continues to invest heavily in the education of healthcare professionals and leadership programs for its workers and affiliates. HCA employs about 280,000 staff members, who include 98,000 nurses and 47,000 physicians (Paulson, 2020). HCA healthcare professionals are qualified and have the required competencies and skills to provide high-quality and safe care. This makes HCA an organization of choice for Americans when they seek healthcare services.
The growth of any organization is based on its financial strength, the competency of its personnel, reputation, as well as the uniqueness of its product offering. For a long time, HCA has been financially strong and this has put the organization at a competitive organization. The organizational personnel is also a strong component as the organization employs competent healthcare organizations. HCA also offers its workers competitive salaries and has a profit-sharing model, an aspect that has consistently motivated the personnel. The business strategy of being among the leading healthcare services providers within the healthcare industry facilitates the personnel elements since the HCA facilities remain appealing employment preferred locations to healthcare providers. The uniqueness of HCA’s product offerings as well as its reputation on quality services have significantly contributed to its continuous growth. The organization has also invested heavily in health education and continues to expand its operations in different locations. Accordingly, HCA should continue to invest heavily in employing the most competent healthcare providers and in technology to provide healthcare to more consumers effectively and efficiently. The organization should also continue expanding its operations in various locations to reach wider populations.
Management of resources at HCA is decentralized and thus each organizational administrator develops and manages its own budget, establishes individual pricing systems, and determines the services to provide. The organization headquarters uses a computerized digital monitoring system to evaluate and measure each hospital’s efficiency regarding the other healthcare organizations in the HCA network. Inefficiencies can then be addressed fast and promptly while allowing specific healthcare organizations to function independently. NRS-451 HealthCare Organizations Essay HCA needs to continue using the decentralized system to manage its resources and operations, and at the same time involve the corporate personnel to manage its resources (Liwanag & Wyss, 2018).
HCA employs about 280,000 staff members, who include 98,000 nurses and 47,000 physicians. The organization’s personnel is qualified with the required skills and competency to provide high-quality services (Paulson, 2020). However, recently the organization has experienced a shortage of nursing staff. To address the shortage, the organization has invested heavily in healthcare education programs to ensure the supply of healthcare practitioners within the healthcare industry. HCA needs to continue employing qualified personnel, provide educational opportunities to healthcare professionals, and also recruit more nursing staff to address the shortage of nurses in the organization.
HCA provides high-quality care services and patient-centered care to ensure patient satisfaction. HCA facilities have skilled nurses and specialist doctors who are highly coordinated and provide high-quality care to improve the patient experience. HCA needs to continue investing in strategies aimed to improve patient satisfaction, such as providing personalized care, ensuring cultural competency among healthcare providers, and investing in technologies that enhance the patient experience (Berkowitz, 2016).
Issues in the Organizational Culture
The culture at HCA prioritizes the needs of patients and embraces diversity, teamwork, and collaboration. The organization also priorities the provision of high-quality care. To continue leading the healthcare industry, the organization needs to cultivate a culture of innovation, collaborative practice, and research. The organizational management should continue supporting its employees to ensure a shared vision towards achieving the organizational goals.
Theory to Support the Strategic Plan
Roger’s innovation diffusion theory can be very helpful during the implementation of the strategic plan. According to the theory, the five phases of implementing proposed changes include “knowledge, persuasion, decision, implementation, and finally confirmation.” The theory is thus suitable to implement the strategic plan because the “knowledge” phase has been addressed already (Mohammadi et al., 2018). The next step should be persuading and convincing suitable stakeholders to support strategic plans. After analyzing the benefits and shortcomings of the proposed strategic plan a decision should be arrived at to implement the strategic plan NRS-451 HealthCare Organizations Essay.
NRS-451 HealthCare Organizations Essay Conclusion
HCA was established in 1968 and it operates various facilities within the US and UK. Since, its inception, the organization has invested heavily in acquiring various healthcare organizations. Currently, the organization employs about 280,000 staff members. To maintain the leading position in the healthcare industry, HCA needs to continue expanding its operations, employing competent healthcare practitioners, supporting its personnel, and recruiting more nurses to address the shortage of nursing staff.
Berkowitz, B. (2016). The patient experience and patient satisfaction: measurement of a complex dynamic. The Online Journal of Issues in Nursing, 21(1).
Liwanag, H. J., & Wyss, K. (2018). What conditions enable decentralization to improve the health system? Qualitative analysis of perspectives on decision space after 25 years of devolution in the Philippines. PLoS One, 13(11), e0206809.
Mohammadi, M. M., Poursaberi, R., & Salahshoor, M. R. (2018). Evaluating the adoption of evidence-based practice using Rogers’s diffusion of innovation theory: a model testing study. Health promotion perspectives, 8(1), 25–32 NRS-451 HealthCare Organizations Essay.
Paulson D. (2020). HCA Healthcare celebrates workers with a virtual concert, ‘With Gratitude’. Nashville Tennessean.
Raghupathi, W., & Raghupathi, V. (2018). An Empirical Study of Chronic Diseases in the United States: A Visual Analytics Approach. International journal of environmental research and public health, 15(3), 431. https://doi.org/10.3390/ijerph15030431
Salmond, S. W., & Echevarria, M. (2017). Healthcare Transformation and Changing Roles for Nursing. Orthopedic nursing, 36(1), 12–25.
Stinnett J & Wrather M. (2018). Timeline: How HCA grew from a startup into a behemoth. Nashville Business Journal, 1(1). NRS-451 HealthCare Organizations Essay